Matthew R. 2/24/2011

2/24/2011

We cannot recommend Grace Bishop highly enough if you are in the market to buy or sell a home. When we decided to buy in October 2010, we knew two things: we wanted to move quickly, and our first call had to be to Grace. She was incredibly supportive and helpful throughout our search. Within two weeks, we got a crash course on the inventory and market conditions in our desired neighborhoods, looked at over two dozen houses, found our home, and made an offer. We closed (on time) a month later, at the end of November. Grace was in touch with us daily–responding to our calls or emails, suggesting new properties that fit our criteria, encouraging us to keep refining our search.

Grace provided amazing service from day one through closing. As first-time home buyers, we had a number of questions–about prices, offers, disclosures, inspections, financing, closing, and even contractors. Grace was always quick to reply, always ready with sound advice or an excellent recommendation, and always incredibly generous with her time.

Grace’s knowledge, professional skill, and decisiveness were integral to getting our offer accepted. She learned about a significant price reduction on the house on a Tuesday morning, about the same time we found the listing online. Grace knew that the house met each of our most important criteria, and that we should see it. She also knew that the price reduction would generate significant interest on the Thursday brokers’ tour. By sunset on Tuesday, Grace had walked through the house with each of us. By dinner time, we decided to make an offer, which Grace stayed up to write with us late into the night. By Wednesday, before anyone else had acted on the price reduction–before most agents, let alone their clients, had even noticed it–our offer had been accepted. We could not have acted so quickly, or with such confidence, unless Grace knew exactly what we were looking for. And, thanks to Grace, we got our wonderful home without getting into a bidding war.

Grace has been a friend for years, but we know that we didn’t receive special treatment. She gives the same attention and personalized service to each of her clients. Grace has an amazing gift for reading people and situations and responding appropriately–an invaluable skill in her profession. She was always available when we needed her, but never pushy. She never wasted our time (or hers) by checking in for the sake of checking in. Whenever she contacted us, we knew it was for a good reason that required our immediate attention.

Finally, we always felt comfortable with Grace representing us. We trusted her to act in our best interests at all times. The professionalism and poise she projected in dealing with sellers’ agents, the escrow agent, or even our lender reflected well on us by association.

We hope to be in our home for many years. But if and when we move, our first call will again be to Grace.

Matthew R.

Berkeley, CA

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